How to make decisions in a successful organization.

A group discussing before making a decision

Organization management as well as life in general is all about making decisions.To make rational decisions,we go through a process very similar to that suggested above for problem solving.We need to:

  • Be clear about the choices available and the criteria against which the choice should be made.
  • Obtain sufficient information in order to assess the choices.
  • Make a decision.

Mistakes people make while making decisions. Decision making rarely follows the process set out above as people tend to make decisions based on:

  • Claims and hearsay.
  • Past experience
  • Knowledge of other organizations
  • Recent training taken
  • Judgement and judgemental attitude
  • Creativity
  • Personal abilities

We make decisions under time constraints and often without comprehensive information.Therefore decision making is rarely rational.In fact we generally aim to make the best possible or most satisfactory decision under the circumstances.We try out solutions that have worked in the past or that have been successful for other organizations, colleagues, people or departments.Although this type of decision making is arguably less effective than the decision making set out above,it can at it’s very best only allow the decision maker to make the best of limited time and to decide on as many issues as possible.However,in order to make your decision making as effective as possible,be sure you know the following:

  • What exactly are you trying to decide?e.g
  • Which stage of problem solving are you in?
  • Whose decision is it exactly to make?(yours,a friend, colleague,a leader, organization, government, arbitrator or any other)
  • How will not taking this decision affect you particularly?
  • Do you have any interest in the issue you want to decide on?
  • Do you trust yourself to make a correct decision on such a matter?(what is your past record of making correct decisions?).In the opinion of the public can you be trusted to make a balanced and binding decision on the issue at hand? (where public is involved).
  • Does the issue you are trying to decide on involve another party/individual?
  • What rights or laws if any do you have or permits you to make a decision on such an issue?
  • Who needs to be involved in the decision making?(what authority and/or permissions is required?)
  • Is there need for an arbitrator?
  • How should they be involved?(directly,consulted, informed?)
  • When must you decide?

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How to make learners to attain good performance

Learners learning in a classroom

There is no doubt that learner performance in all class levels can be such a night mare to all stakeholders in education.From learners, teachers, parents, education organizations, education officials,scholars, governments on to the church have all had their fare share of headache in trying to make learners to have a good performance.The two most important stakeholders in the education of the learner are the teachers and the learners themselves.

Today we discuss learner good performance in the perspective of the teacher.

First things first, every teacher must know their role in as far as good performance of a learner is concerned.

Understanding the pupil,the parent,God and the teacher.

  • The pupil is an independent born/created human being who is capable of attaining knowledge as well as skills with or without a teacher, parent or even God.
  • The parent is an independent human being who gave birth to a learner.
  • God is the creator of the learner,the father and the teacher.
  • The teacher is a trained personnel who gives instruction to learners in an organized place called a class or school in general.
  • The teaching/learning process
  • The role of the teacher
  • The teacher prepares all the tools needed for teaching like schemes of work, lesson plans, lesson notes and teaching/learning aids.
  • Teaches lessons to learners entrusted to him/her.
  • To motivate learners as well as control discipline during learning.
  • To evaluate learners against the suggested objectives and give constructive as well as encouraging remarks.
  • To monitor attendance of learners and make appropriate guidance to learners who don’t attend regularly.
  • To provide guidance and counseling to learners who need guidance.
  • To assess learners according to recommended intervals .
  • To write reports of all learners entrusted to them indicating the skills,values, attitudes as well as knowledge gained within the indicated period.The teacher will also make recommendations to the learner, parent as well as school authorities.
  • The learner
  • Attends all lessons taught in his/her class and participates in the oral,tactile, visual as well as the written activities in the lessons.
  • Writes all notes as well as evaluation activities in all lessons of their course.
  • Participates in all sporting activities in their school and chooses their favorite sporting activity.
  • Carries out research on all topics of their course that they have no answers.
  • Abides by all the school rules and regulations and remains disciplined throughout their time of study.
  • Contests for a leadership position when learner prefect elections are held.
  • Maintains a proper hygiene of body and clothes.
  • Gives appropriate feedback during lessons attended.
  • Reports to school authorities any difficulties as well challenges experienced during their course of study.
  • Takes all assessments including examination when offered to their class.
  • Apply all learnt knowledge as well as skills in all applicable areas of life both within school and out of school.

Attaining good performance

For any teacher to produce a good performance in learners,the teacher must effectively perform their duties as stipulated before.

The learner must also effectively carryout all their roles as stipulated before.

All the other roles that must be carried out by the other stakeholders must be left for such stakeholders to perform their roles.In a nutshell the role of God should be left to God, parents must perform their role, school administrators must do their role, education officials must do their role, governments must do their role and the churches must do their role.

It is clear that only the teacher can never contribute to the desired good performance in learners.

Any stakeholder who desires to have good performance in learners must first achieve 100% of their own roles and afterwards accept to work with all the other stakeholders who should in turn achieve 100% of their own roles.

Any person who understands education will know that even after achieving 100% from all the stakeholders there is no guarantee that the learner would achieve 100% good performance simply because of the other factors that influence or affect learning some of which are out of the control of all the known stakeholders and the way of the one who created is not the way of man.

However , it’s very important to know that every learner who is wonderfully made will attain a good performance worthy of their effort when other stakeholders perform their roles deligently.

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How to manage experts in your organization

As experts can often be expensive,it is important that you make the best use their expertise and time they have with your organization.The following will help you to manage expertise within your organization or company.

  • Be very clear about why you need an expert what it is you expect them to achieve.
  • Create a scope of work for the project and use this to recruit your expert.
  • Look for the best help possible.Ask others whom they have used in the past or seek advice from funding bodies on who they would recommend.
  • Decide how you will recruit; will you use a tender process or will you approach someone on the basis of information you have been given?
  • Consider setting up a contractual relationship with the expert you choose.This is essential if you are intending to pay for their expertise.
  • Have an agreed and set budget for the project and make sure this is communicated to your expert.
  • Agree what the final output should be and the form it should take e.g a marketing plan or a series of training sessions for specific workers , students or athletes.
  • Manage your expert to agreed deadlines and make sure that you provide all information and resources.

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Key communication types in organization management

Someone communicating

Communication can occur in a number of ways:

  • One way communication-This is the giving of information or direction.Immediate feedback is not requested or required.Communication in this category includes announcements,news releases and program information.One way communication must be phrased in simple, clear language and should be understandable,easily interpreted ,of interest to the reader and pertinent.The disadvantage of one way communication is that there is no way of knowing if the information was received or interpreted in the intended manner.
  • Two-way communication-In this instance, information is given and immediate feedback is requested or required.Communication in this category includes face to face contact,such as meetings and conferences, and written communiques requesting opinions.One advantage of this type of communication is that misunderstood issues can be cleared up immediately.You can give as little or as much information as is required and can adjust this on an individual basis.Facial and body language may clarify or enhance the message.This same body language may serve to create misinterpretation and you must be careful and consistent with your body and oral or written communication.
  • Listening-The ability to listen is also an essential communication tool,since it’s important to hear and understand the information that is being passed on,rather than just focusing on the words that are being said.If you can show that you are interested in what is being said and have heard and understood the message, the people communicating with you will be more satisfied.There are a number of ways to do this:
    • Maintaining appropriate eye contact with the person who is talking.
    • Encouraging the person to continue talking nodding or agreeing with what is being said.
    • Showing that you understand what the person feels.
    • Summarizing what has been said before answering as this will allow you to check that you have understood.
    • Not interrupting.

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